Dispatch and make times
Some items are pre-made, these will be posted within 3-4 business days of the order being received.
For custom made items, please make a note of some of the make times of the item. Dispatch is then 3-4 business days from when the item is finished. Items are usually made a lot quicker than specified timescales. But please only contact us after the right time period has passed.
Currently I am only posting within the UK. If you are outside the UK and wish to purchase something, please get in touch and I can try to help.
You can select 1st Class standard or Signed for at checkout. Postage is based on weight:
0 - 100g
101g - 1kg
1.001 - 2kg
0 - 500g
501g - 1kg
1.001kg - 2kg
At UC Grace we are keen to be as eco friendly as possible. This includes not using any plastic in our packaging if at all possible. It also means that we re-use packaging where possible. If you'd rather not have re-used packaging please leave a comment in your order.
Click and Collect
We now offer a click and collect option. This is only available during the following times -
Wednesdays and Thursdays 10am - 2pm
Mondays, Wednesdays and Fridays 6pm - 8pm
Occassionally we do allow collection outside these times. But please contact us BEFORE you place your order to establish a different preference. You will then be required to leave a note on your order when you place it.
Do not come to collect your order until you receive the ready to collect email. Please note if your order hasn't been collected within 7 days, we will cancel the order and refund you.
Click and Collect - at an event
If you know you will be attending one of UC Grace's in person events and wish to collect you order there. Select the click and collect option at checkout and in the comments box please specify the event you wish to collect at.
Placing an order for events -
Please select 'events' for postage at checkout and note that I have to manually add each country that needs to go through checkout. If your country isn't listed or it won't let you process it. Please send us a message with your country so we can add it :-).