Online training courses/services - TERMS OF BUSINESS
“The Client” is the person (or persons) who receives the Services (where more than one they are joint and severally liable)
“The Services” are training courses, events, membership and other products offered through our website or other social media channels.
“ The Trainer” shall be UC Grace with working offices at 34 Wooldridge Crescent, Odiham, RG29 1QJ.
2. Price and payment
2.1 The Price for the Services is set out on the website.
2.2 The Price shall be the Fees of the Trainer and payment of 100% of the Price is due in full at time of booking, save as set out clearly on our website for particular services which offer a split payment option.
2.3 Where split payment options are available, each instalment must be paid on time, and failure to pay any instalment on time may result in the Trainer cancelling or amending the Services, in their sole discretion.
3. Cancellation of agreement
3.1. The Services can be cancelled by either party in writing or by email to firstname.lastname@example.org subject to the matters set out in this clause.
3.2 If the Trainer cancels the Services, the Price will be repaid to the Client within 14 days of cancellation, and no further refunds, sum or compensation will payable to the Client by the Trainer arising from such cancellation.
3.3 In the unlikely event of the Trainer rescheduling the Services, alternative dates will be offered. No further refunds, sum or compensation will payable to the Client by the Trainer arising from such rescheduling.
3.4 If the Client seeks to cancel the Services then the Price paid shall be forfeited and non-refundable in its entirety. Any Fees not paid at the time of cancellation by the Client shall be due in full immediately. This includes any instalments yet to be paid at the time of cancellation. No further sums will be due from the Client to the Trainer arising from such cancellation.
3.5 If the client seeks to cancel Membership Services then a period of 28 days’ notice needs to be given for either yearly or monthly memberships.
4. General Conditions:
4.1 The Trainer shall use reasonable endeavours to meet any performance dates, but such dates shall be estimates only and time is not the essence of the contract.
4.2 The Fees will be paid at the time of booking and payment is not deemed to have been made until the Fees have been paid in full. If payment is not made in full and within time the Services may be suspended and payment in advance may be required before the Services are re - commenced.
4.3 If payment is not made in accordance with the above clauses, the Trainer reserves the right to charge interest at the rate prescribed by the Late Payment of Commercial Debt (Interest) Act 1998 from the date payment was due until the date payment is made.
4.4 Each party will keep the confidential information of the other party and any third party confidential and secret, and only use it for the purposes of supplying the Services or making proper use of the Services. Each party recognises and accepts its obligations with regard to the control and the processing of personal data under the current data protection legislation and regulations. For more information on this, please see our Privacy Notice on our website.
4.5 The Client grants to the Trainer consent to use any work including photographs and videos created as part of the Services to show off its services and designs, together with the right to display images as part of its portfolio and to write about the Services on websites, and in its marketing materials. If you do not wish to grant this consent, you must confirm prior to entering this agreement, and in that event the Trainer reserves the right to withdraw the offer of the Services.
4.6 (a)The Trainer will use reasonable care and skill in performing the Services. Where any valid claim in respect of the services is made the Client may be entitled ONLY to a refund of the Fees or part of the Fees.
(b)The Trainer’s liability in respect of any loss of good will, loss of business, loss of profits, loss of anticipated savings, loss of use or for any other consequential, special or indirect loss or damage will be NIL.
(c) Nothing in these Terms will exclude or limit liability for death or serious injury caused by the Trainer’s negligence.
4.7 The Services may be terminated if payment of the Fees is not made in accordance with these terms; or if the Client commits a material breach of any of these terms and fails to remedy the breach within 14 days of being notified in writing; or the Client makes any statements or behaves in any way or requests the Trainer to undertake any actions that are discriminatory, illegal or immoral; or if the Client enters into any form of insolvency arrangement, or suspends its business. Upon termination the Client shall immediately pay any Fees for work done to that point, to the Trainer.
4.8 The Trainer shall not be liable for any breach of contract due to force majeure
4.9 Nothing in these terms are intended to create a partnership or joint venture between the Trainer and the Client, and no party has the right to act as agent for the other or to bind the other party in any way.
4.10 Variations to the Services by the Client may only be agreed in writing. Variations to the Services by the Trainer may be essential if services or suppliers need to be substituted. In such event, the same level of services or goods or suppliers will be provided but limited changes are inevitable. The Trainer will endeavor to maintain quality and value as far as reasonably possible.
4.11 Following the conclusion of the Services the Trainer may wish to contact you to request testimonials, recommendations or feedback on the services. By agreeing these terms, you are consenting to that contact by the Trainer after the conclusion of the Services.
4.12 These terms and any dispute arising from them shall be governed by the laws of England and Wales.
5. Special Membership Services
5.1 Conditions for the cancellation of membership services adhere to those set out in section 3.
5.2 Use of the WhatsApp group or other social communication provided for use by the Trainer may be discontinued at any time if it is not serving the purpose intended.
5.3 Admittance into the WhatsApp or social communication group for the Client is only allowed whilst their membership is valid. Removal from the group occurs at the immediate point of cancellation of membership services.
5.4 Upon cancellation of Membership Services the Client will have access to the Company’s online portal until the end of their paid term. Access to the WhatsApp or social communication group however will cease immediately from the submitted cancellation date.
5.5 At any point the Trainer reserves the right to review and change the use of the WhatsApp or social communication group.
5.6 Upon joining a membership service the Client has the opportunity to receive a welcome pack as deemed appropriate by the Trainer.
5.7 Welcome packs will only be issued to the Client if they are using the membership services for longer than 3 consecutive months.
6. Use License
6.1 Permission is granted to temporarily download one copy of any downloadable materials on the Company’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
6.2 This license shall automatically terminate if you violate any of these restrictions and may be terminated by the Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on the Company's website are provided 'as is'. The Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall the Company be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Company’s website, even if the Company or an authorised of the Company has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
9. Revisions and Errata
The materials appearing on the Company’s website may include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on its web site are accurate, complete, or current. The Company may make changes to the materials contained on its web site at any time without notice. The Company does not, however, make any commitment to update the materials.
The Company has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Company of the site. Use of any such linked website is at the user's own risk.
12. Governing Law
Any claim relating to the Company’s website shall be governed by the laws of the Company Owner’s home jurisdiction without regard to its conflict of law provisions.